VOLUNTEER MANAGEMENT

The Volunteer Management team is the calm in the middle of the organized chaos. They make sure volunteers know where to be, what to bring, and how to get involved - and then make sure the project actually happens.

Before a project, they handle registration confirmations, send important details (like where to go, what to wear, and what to bring), and collect any required waivers. Behind the scenes, they’re in close contact with our nonprofit partners, double-checking all the logistics - from kitchen access to grocery lists.

On the day of the project, they’re our boots on the ground - managing teams, solving problems, making last-minute supply runs, and doing whatever it takes to keep things running smoothly. Afterward, they finalize the attendance records to keep our database up to date.

It’s a fast-paced, detail-heavy role - but essential to making sure every service project is both meaningful and manageable.

This role is two-fold: you will be handling all the issues related to fencers registering for a volunteer project, AND you will also be managing the project itself, including pre-project, during the project, and post-project. The successful candidate for this role will be someone who can multi-task, who is detail-oriented, who can perform under pressure, and who is a problem solver. Responsibilities include:

  • Managing our volunteer management platform (GivePulse), including listing volunteer projects

  • Sending emails confirming a fencer’s registration for a volunteer project

  • Communicating any details, such as where to go, how to dress, waivers, or any other requirements to the volunteer

  • Collecting organization-specific waivers as needed

  • Working with the charity/nonprofit/local organization to confirm any details related to running of the project (for example, if the project entails cooking, you must find out if the organization’s kitchen has the necessary equipment or if we will need to bring equipment)

  • Confirming attendance on the day of the project

  • Managing the project on the day of, i.e. you are the “boots on the ground”, which can include breaking the group up into different task groups, buying groceries, figuring out the necessary details for how to get a project completed (e.g. planning the grocery list or menu for a lunch service)

  • Finalizing registration/attendance data for our database post-project (ie removing no-shows, adding walk-ins, etc.